![]() ![]() Most deep workflow products serve specific functional units (Intercom, Zendesk, Salesforce) while products that serve whole teams (Outlook, Gmail) have only superficial access to customer data. I believe they've been behind doors talking about this acquisition for much much longer than we realize, nobody gets "sold" on something so quickly for $28 Billion. They are so close, but they seem hampered with proprietary design challenges that had cornered them into a smaller potential market. which would include better integration with MS products as that could improve more of their customers lives as well as fixing their lightening platform so it performs faster and is easier to build flexible solutions. I wish salesforce would stop trying to compete so directly with MS and try to create a better products for their existing workspaces. From an integration perspective, MS is more worried about google stealing O365 users, and AWS is their main cloud competition. Even from a point solution, I’m sure MS views Zoom as a bigger competition to Teams than Slack. ![]() but MS just has too many other big enemies to care. like video conferencing and file storage.įrom what I’ve seen as a customer, Salesforce culture is to demonize Microsoft and treat them as the big enemy, trying to muscle their way to be competitors. I prefer slack as a pure messaging and integration platform, but Teams is miles ahead of slack in overall integration for productivity workflows. I’m sure that’s what they’re thinking, but MS Teams already has 10x the daily active users compared to slack. ![]()
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